Gaming isn't just about winning or losing — it's a form of entertainment. 3399 BDT believes every player deserves to play with joy, within their limits, and with full awareness.
3399 BDT is an entertainment platform — gaming is meant to be fun, not stressful. Responsible gaming isn't just a rule we follow; it's at the heart of every decision we make. We want every user to enjoy gaming mindfully, within their own limits, and with a sense of joy.
Online gaming is growing in popularity across Bangladesh, and many people have embraced it as a form of entertainment — which is a positive thing. Like any pastime, though, gaming has a healthy limit. Going beyond that limit can put strain on family relationships and finances. 3399 BDT's responsible gaming policy was built with exactly this in mind.
Our platform offers a range of protection tools available to you at any time — from setting limits to self-exclusion, everything is in your hands. Because we believe a happy, healthy player is the best kind of player.
Responsible gaming on 3399 BDT means keeping yourself and your family safe. Here are the core principles we follow — and encourage you to follow too:
To help you game responsibly on 3399 BDT, we provide a range of effective tools that put you in full control of your own gaming habits.
Set a maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set.
Set a maximum time limit for each gaming session. You will receive an automatic alert when the time is up.
Once you reach a set loss amount, your account will automatically end the session.
Take a temporary break from your account for anywhere between 24 hours and 30 days. No bets can be placed during this period.
For longer breaks, close your account either permanently or for a set period of time.
On-screen reminders will appear at regular intervals showing how long you have been playing and how much you have spent.
It's not always easy to notice when gaming starts to slip out of control. If you or someone close to you shows any of the signs below, it's time to take them seriously.
If any of the above signs appear regularly, it may be an early indication of problematic gaming. This isn't a sign of weakness — it's a normal aspect of human psychology. But being aware of it and seeking help is absolutely essential.
Ask yourself the questions below. If you answer "yes" to most of them, consider taking a break from gaming and seeking support.
If you answered "Yes" to three or more questions, please contact our support team or use the self-exclusion tool.
Self-exclusion lets you voluntarily block access to your own account for a set period or permanently. This feature is completely free on 3399 BDT and available to use at any time.
A break ranging from 1 week to 1 month.
A break ranging from 3 months to 1 year.
Permanently close your account.
How to Set Up Self-Exclusion — Step by Step:
Log in to your 3399 BDT account.
Click the profile icon in the top right corner and select "Settings".
Go to the "Responsible Gaming" tab.
Select your preferred time limit and confirm.
Self-exclusion takes effect immediately and cannot be reversed before the selected period ends.
3399 BDT is strictly prohibited for anyone under 18. Keeping minors away from gaming is a shared responsibility — yours and ours.
You don't have to face a gaming problem alone. The 3399 BDT support team is always here for you. You can also reach out to various professional organisations for help.
Our responsible gaming team is available 24/7 to help. Reach out via live chat.
Seek professional advice from a mental health service provider in Bangladesh. Complete confidentiality is guaranteed.
Family members can be affected by problem gaming too. Follow our guidelines to help someone you care about.
Visit our FAQ page to learn more about responsible gaming.
Our commitment to responsible gaming goes beyond words — it shows in everything we do.
Every user's identity is verified through account validation, age confirmation, and the KYC process — for your protection and the platform's security.
Set your own deposit, bet, loss, and time limits. Reducing a limit takes effect immediately, while increasing one requires a cooling-off period — helping you avoid impulsive decisions.
Every game outcome is governed by a certified RNG (Random Number Generator) — fully transparent with zero manipulation.
Regular pop-up reminders will keep you informed of how long you have been playing — an effective way to stay aware of your gaming habits.
Our customer care team is specially trained in responsible gaming. You will never be judged when you reach out for support.
Your full gaming history, spending, and time on platform are all visible in your account — a great way to understand your own patterns.
Every player's wellbeing is our top priority at 3399 BDT. Play responsibly and stay within healthy limits.